Austin Landscaping Pros - Landscape Design & Landscaper Services
Austin, TX, USA
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They failed to even say anything at all and they had to understand they did it. I called the operator and remaining a message. It took him two times to simply call me back again because "he doesn't Focus on the weekends." He rudely asked if I work 7 days each week and I claimed if a client has an issue or is unhappy with my do the job, then yes, I do. His professional, articulate solution was, "Well.that sucks for yourself." I asked him to refund my $thirty so I could shell out my handyman to replace the fence panel his crew broke. He stated no. He stated he would arrive take care of it since that could only Charge him a couple of bucks. I reported I didn't look after him or any of his crew to the touch my home any more and that experienced nothing to perform While using the companies I obtained from him, I need to be capable of opt for how I rectify the situation they induced. We argued back again and forth for awhile. He was belligerent, impolite, and ultimately hung up on me immediately after I informed him I would report it towards the BBB. I rather named Groupon, and inside 5 minutes, I had all the things I expended refunded aside from the $30 he charged me for clean up. Groupon agreed with me absolutely and failed to question a matter. I selected to not trouble with BBB only since I am aware they request how you want to The problem solved And that i didn't want anything to try and do While using the owner. Plus I received the vast majority of my a refund when all I wanted was $thirty. I needed practically nothing more to perform with anyone prepared to treat a customer how he did over a measly $thirty to fix problems his crew brought on. The providers they provided had been worth that A lot. Awful customer care. A serious deficiency of integrity on their own aspect. He doesn't benefit your time and efforts and can do the Quite LEAST to get the career finished. And even if him and his crew have performed a thing definitely Incorrect, He'll continue to speak to you prefer you owe HIM some thing. Not once did he apologize for that cancelled appointment, remaining late, or for my fence staying damaged. You will discover way a lot of landscaping organizations to choose from To place up with this sort of remedy.
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They all look terrific they usually match the stucco shade on our property. Given that we've completed installing gutters on the remainder of the household, we intend to get several much more. Can't say sufficient very good points about this organization."
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The owner David, came out, stated he would send An additional crew. Get in touch with whenever they have been because of and explained he crew had not proven up so he would wish to reschedule. I explained to him to only send out a refund. So far....No Refund and now I am aware why he hardly ever solutions his mobile phone. You mostly have to depart a concept. I gave them a single star simply because they did clear the front yard, not Great, However they did rake underneath a pine tree and remove some cacti.
No showed, ultimately confirmed on attempt #two, more than priced and did not even clear away the particles i payed them to get rid of. Proprietor is impolite and would not apologies for his lazy workers.
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I been given inside the mail my panels. No problem, just superior try this out old friendly support. I also needed a Distinctive curved panel to suit on the top. I despatched her a template with the panel and zip, again during the mail was my special panel. No hassle, just Tremendous pleasant company. I do value the fact she went the extra mile for me. I'd personally highly suggest SunGlo Greenhouse in Kent, Washington. Their support is superior and my greenhouse thinks it really is fresh!"
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